All posts
Business·7 min read

Letting Go of the Businessman I Thought I Was

Several failed companies, a competitive spirit that wouldn't quit, and the guilt I carried toward the customers I couldn't fully serve. Why I walked away from business — and what it taught me about finding my real purpose.

By Xavier MarcusSeptember 24, 20267 min read
Letting Go of the Businessman I Thought I Was

I've always had a competitive spirit. It's the thing that made me chase the NFL as an undrafted free agent, and it's the same thing that made me believe I could build businesses that would win. When my goals are high, I genuinely believe I can reach them. That belief has carried me through a lot — but it also blinded me to the truth for a long time: I was grinding in a lane I was never meant to stay in.

Life as an entrepreneur sounded like freedom. In reality, it was a different kind of grind than football, but just as relentless. I built, I pitched, I sold, I adjusted. And then I built again. I had several companies that didn't make it — not because I didn't care, and not because I didn't work — but because the market shifted, the numbers didn't hold, or I simply reached for something that wasn't mine to hold.

Here's what I didn't admit to anyone for a long time: the failures that hurt the most weren't the ones that cost me money. They were the ones that let down the people who trusted me. I built real connections with customers. Not transactional ones — real ones. People believed in what I was building and put their faith, and sometimes their hard-earned money, behind it. When things fell apart and I couldn't fully deliver on what they ordered, I felt a guilt I couldn't shake. That guilt sat with me longer than any business lesson ever did.

So if you were one of those customers — if you placed an order I couldn't fully fulfill, if you believed in something I was building and I let you down — I am deeply sorry. I mean that. I don't say it to clean up a story or close a chapter neatly. I say it because you deserved what you came to me for, and I couldn't give all of it to you. That stays with me, and it should.

But here's what that guilt taught me, and why I'm sharing it now instead of hiding it: guilt without growth is just shame. And shame doesn't serve anyone — not you, and not me. The lesson inside that guilt is that I care about people more than I care about profit. The fact that I lost sleep over unfulfilled orders instead of just moving on to the next venture told me something my own ambition wouldn't: my purpose was never really the business. It was the people.

I eventually had to face the hardest question of my career: what if being a business owner isn't my path? My competitive spirit fought that question for years. Quitting business felt like quitting football all over again — like admitting defeat. But I'd already learned, on the field, that pivoting isn't quitting. It's redirecting everything you've built toward where it can actually land. So I walked away from building companies — not from the grind, not from the lessons, and definitely not from the people. Just from the title I thought I had to carry.

What I was actually good at — what I'd been good at the whole time, hidden inside every business I ran — was coaching. It was the conversation with the discouraged customer. The encouragement to the person who felt stuck. The honest, real-talk accountability I gave partners and friends. The same instincts that made people trust me in business were the instincts of a coach. I just hadn't named them that yet.

Everything I learned in business is forever with me. I understand what it costs to build something. I understand the weight of letting someone down, and I carry that weight into how I show up for my coaching clients — because I never want to be the person who over-promises and under-delivers again. Business broke my ego open in a way that made me a far better coach than I ever would have been without it.

If you're in a season where you're chasing a goal that's starting to feel like it's wearing you instead of you wearing it, hear me on this: your worth is not tied to the title you're fighting for. It's okay to let go of a dream that was never quite yours. The competitive spirit that got you this far doesn't die when you pivot — it finds a truer home. Mine found coaching. Yours will find its place too, and it'll probably be closer than you think.

And to every customer I ever let down: thank you for trusting me, and I'm sorry I couldn't give you everything you came for. You taught me what I'm actually here to do. I turned the guilt of falling short into a commitment to show up fully — now, as a coach, for every single person who puts their trust in me. That's the path I was always meant to walk. I just had to fail at the other one first to find it.

Ready to rebuild?

Let's turn your setback into forward momentum.